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REC Talks Series: Cool, Calm, and Conflict-Ready: Lead Like A First-Responder In Parks & Recreation
August 13, 2026 10:30 AM - 12:00 PM
(EDT)
Description
REC TALKS: Cool, Calm, & Conflict-Ready: Lead Like a First Responder in Parks & Recreation
Date: Thursday, August 13, 2026
Time: 10:30 am – 12:00 pm
Join RALS for a practical session on handling customer service challenges and staff conflicts with confidence - presented by guest expert Dionna Jones, a veteran Parks & Recreation leader and MSW. Learn how to stay calm under pressure, de-escalate difficult situations, and respond effectively when issues arise—all while building stronger teams and better customer experiences.
