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SUMMARY:REC Talks Series: Cool\, Calm\, and Conflict-Ready: Lead Like A First-Responder In Parks & Recreation
DESCRIPTION:REC TALKS: Cool\, Calm\, & Conflict-Ready: Lead Like a First Responder in Parks & RecreationDate: Thursday\, August 13\, 2026Time: 10:30 am 12:00 pmJoin RALS for a practical session on handling customer service challenges and staff conflicts with confidence - presented by guest expert Dionna Jones\, a veteran Parks & Recreation leader and MSW. Learn how to stay calm under pressure\, de-escalate difficult situations\, and respond effectively when issues arise all while building stronger teams and better customer experiences.\nTo register\, click here!
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REC TALKS: Cool\, Calm\, &\; Conflict-Ready: Lead Like a First Responder in Parks &\; Recreation
Date: \;Thursday\, August 13\, 2026
Time: 10:30 am &ndash\; 12:00 pm
Join RALS for a practical session on handling customer service challenges and staff conflicts with confidence - presented by guest expert Dionna Jones\, a veteran Parks &\; Recreation leader and MSW. Learn how to stay calm under pressure\, de-escalate difficult situations\, and respond effectively when issues arise&mdash\;all while building stronger teams and better customer experiences.
To register\, \;click here!
