POSITION SUMMARY:

Responsible for leading overall management at two historic properties owned and operated by the Department, Belmont Manor and Historic Park and Waverly Manor. These properties are used in part for programming, community events and meetings, weddings, corporate retreats, special events and more. This role provides leadership in all aspects including but not limited to: scheduling/programming, budget development, preparing monthly reports, creating innovative marketing strategies in collaboration with the Department’s marketing team, social media management, inspection of properties and coordinating maintenance with appropriate staff, as well as hiring contingent/seasonal staff, as needed. Creates and maintains positive relationships with guests, staff, industry professionals, nearby neighbors and the public.

Regularly attends industry related events to enhance properties exposure as premier event venues, networks with professionals to further outreach, builds positive business relationships and maintains relevant industry memberships.

STARTING SALARY HIRING RANGE:
$35.78 - $39.12
$74,414 - $81,363

CLASS DESCRIPTION:

Include the following. Other duties may be assigned.

• Works and cooperates with co-workers and supervisors at all levels.
• Learns and performs all essential job functions accurately.
• Oversees the management and operation of two historic properties: Belmont Manor & Historic Park and Historic Waverly Mansion.
• Oversees scheduling of buildings and grounds with Department program staff, Howard County Conservancy and rental parties. 
• Coordinates with the Bureau of Parks, Heritage Construction and the Department of Facilities for scheduled and unscheduled maintenance and improvements.
• Recruits, selects, trains and evaluates contingent and benefitted staff.
• Serves as the liaison with the Howard County Conservancy and neighbors along Belmont Woods Road to maintain positive relationships. 
• Fiscal management including preparation and submission of annual budget, monthly budget reports, seasonal reports, tracking revenues and expenses, supervise and re-evaluate staffing patterns.
• Prepares purchase requisitions and order logs and supervise/monitor staff in these areas as well.
• Research, design, implement and evaluate programs and projects in cooperation with the community, the Howard County Conservancy, business and tourism establishments, and partnerships based on need relating to historic facilities.
• Facilitates the registration/rental process using ActiveNet including drafting and submission of all programs into ActiveNet and the Recreation and Parks seasonal brochure.
• Regularly evaluates market trends and makes recommendations for any adjustment to pricing and operations at both properties.
• Responsible for updating and maintaining the Belmont and Waverly Mansion websites. 
• Creates social marketing strategies in collaboration with the Marketing Division and drafts regular and engaging social media posts in compliance with the County and Department’s social media policy. 
• Manages all phases of client relations from initial site visit through event execution.
• Facilitates positive relationships with multiple event vendors and contractors. 
• Oversees progress on all rental contracts, and payment deadlines.
• Develops and maintains rental policies and procedures.
• Develops and maintains rental portfolio: rules and regulations, security deposit policy and acknowledgement of property standards.
• Updates and maintains food license for Belmont and Waverly Mansion.
• Evaluates and approves/denies certificates of insurance based on County requirements.
• Evaluates and approves/denies catering licenses based on County requirements. 
• Prepares and submits annual tent permit application for Belmont and Waverly Mansion.
• Oversee the County’s tent contract for installation, inspection, removal, storage and its yearly renewal. 
• Prepares and maintains contracts with Wedding Wire and The Knot as well as other relevant industry memberships. Ensures timely payment of invoices and evaluation of effectiveness of their marketing strategies. 
• Identifies award opportunities for both properties, drafts and submits nominations. 
• Prepares report for the Maryland Environmental Trust and facilitates approval process through County and State Natural Resources Department.
• Prepares and submits written reports for the Bureau Chief and Superintendent on a monthly basis including rental details, marketing strategies, revenue projections, social media engagement, and property maintenance concerns.
• Prepares meeting agendas, memos, business letters and refund letters.
• Responds positively and in a timely manner to customer issues.
• Ensures staff compliance with County and Department policies for cost accounting, PDQ card, petty cash and Purchasing, as well as other relevant policies impacting the properties and staff.
• Works with the Department of Recreation and Parks Marketing team and the Public Information Office to develop marketing strategies for programs and rentals as well as website and social media engagement opportunities. 
• Coordinates all interdepartmental rentals and other agency use of the building and resolves scheduling conflicts.
• Maintains an active, working knowledge of recreation programs and wedding trends, regularly conducting marketing analysis and making appropriate recommendations to operations.
• Responsible for identifying and applying good sustainability practices into all aspects of Department operations. 
• This position is considered essential personnel and may be required to work the DOC/EOC or manage Belmont Manor as a “Shelter in Place”.
• Serves on committees as assigned.

Bachelor's Degree and two (2) years related experience or equivalent combination of education and experience.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:
Bachelor Degree in Parks and Recreation or related field and five (5) years’ experience working in the rental/special events.  

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk; and use hands to touch, handle, or feel.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.   

Possession of a valid Maryland Class C driver's or equivalent issued by state of residency. License must remain valid, as long as individual is employed in this class. 

ADDITIONAL INFORMATION:

TO APPLY:  You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted. 

Selected candidates may be subject to drug screening, background screening, and reference checks.       

At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at  HiringPreference@howardcountymd.gov. Requests for accommodations should not be attached to the application.