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Park Ranger Supervisor - (Operations Supervisor I)

Park Ranger Supervisor - (Operations Supervisor I)

Howard County Department of Recreation & Parks

POSITION SUMMARY/CLASS DESCRIPTION

POSITION SUMMARY:
This is a supervisory Park Ranger position, overseeing the safety and security of the park system. This involves supervision of Park Rangers who conduct routine patrols of County park lands and facilities ensuring compliance with park rules and ordinances. This position supervises and directs security assignments for special events, wildlife management, Emergency Management functions, inventory and maintenance of supplies and equipment and public outreach and education programs.

STARTING SALARY HIRING RANGE:
$31.10 - $34.00
$64,688 - $70,720

CLASS DESCRIPTION:
Performs supervisory and advanced level operations service work under general supervision from an administrative or technical superior. Work includes directing the activities of one or more crews of laboring and/or motor equipment operation and repair personnel; driving and operating of heavy motor, construction, and complex mechanical equipment; may direct and participate in the day to day operations of a large size site or sites. 


ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

Leadership & Supervision:
  • Works and cooperates with co-workers and supervisors at all levels.
  • Learns and performs all essential job functions accurately.
  • Determines staffing assignments depending on program needs and workload. 
  • Develop and manages staff schedules including weekends, evenings, holidays, special events, and daily assignments. 
  • Conducts interviews and recommends hiring decisions.
  • Oversee evaluations, training, counseling, and disciplinary actions. 
  • Implement orientation and training of new hires in coordination with the Park Ranger Program Manager. 
  • Leads daily or weekly staff meetings, safety briefings, and communication assignments and departmental updates. 
Training & Safety:
  • Coordinates training with partner agencies (Howard County Police, Animal Control, Fire and Rescue, Grassroots, etc.)

  • Oversees training operations for subordinates in all areas of Park Ranger duties, equipment operation, and safety compliance. 

  • Reviews, approves, and ensures completion of job hazard analyses for specific assignments. 

  • Directs and oversees the training of Park Ranger Sharpshooters. 

  • Purchases, issues, and inspects O.C. spray, body armor, uniforms, and specialized safety equipment. 

Operations & Administration:
  • Assist the Program Manager with the development of Policies and Procedures related to Park Ranger operations.

  • Oversees the operational functions of the Park Ranger Section.

  • Approves and reviews incident reports, timesheets, Department requisitions, Kronos/SAP entries, complaint and inquiry forms, and Ranger program reports (daily, monthly, annual).

  • Assist with the preparation and management of the annual budget for the Park Ranger program.

  • Serves on assigned committees. 

  • Make purchases and ensures proper use and maintenance of PDQs and supporting documents. 

  • Approves subordinates’ purchases and expenditures per the operating budget.

  • Oversees fleet maintenance, mobile data computers, two-way radios, and 800MHz radio inventory. 

  • Maintains compliance with Howard County Police communication protocols. 

Public Relations and Community Engagement:
  • Provide guidance on the development and delivery of educational programming, community outreach, and interpretive events. 
  • Oversees the Park Watch volunteer program and ensures proper scheduling and coordination. 
  • Communicates with the public regarding parks issues and responds through the "See Click Fix" system. 
  • Resolves complex public relations problems. 
Enforcement & Resource Protection:
  • Coordinates enforcement actions with Forest Conservation and Open Space Inspectors, including civil citations.

  • Oversees processing, distribution, and management of incident reports, citations, enforcement database, and other time sensitive documentation. 

  • Coordinates with the Department's Deer Management Program in Managed Hunt, Sharpshooting operations and research projects. 

  • Supervise Division resources to ensure natural resource management and protection 

Special Events & Emergency Response:
  • Plans and implements operational strategies for special events, security assignments, traffic and parking management. 

  • Coordinates, monitors, and provides support during emergency situations. 

  • Required to serve as DOC Supervisor when scheduled and maintain all required training. 

  • Identified as essential personnel and must report for duty during emergencies, including DOC staffing. 


SUPERVISORY RESPONSIBILITIES:

This job directly supervises full-time Park Rangers. Responsibilities include: program supervision of regulation enforcement, public outreach, education and assists with Natural Resources programs including deer management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


MINIMUM REQUIRED EDUCATION/EXPERIENCE

High School Diploma or GED and four (4) years related experience or the equivalent combination of education and experience.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum of three (3) years of experience in performing Park Ranger duties including enforcement and public outreach.
  • Basic computer skills plus proficiency in MS applications & GIS mapping.
  • Experience in security, law enforcement, park management or a related field.
  • Associate’s Degree in law enforcement, park management or a related field.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to touch, handle, or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and distance vision.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions (rain, wind, snow, cold, heat, poor air quality, sun, etc.) and wildlife (snakes, bees, ticks, rodents, poisonous plants, etc.). The employee is occasionally exposed to moving mechanical parts; high, precarious places; and vibration. The noise level in the work environment is usually moderate.

LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.   Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.


CERTIFICATES, LICENSES AND REGISTRATIONS

  • Possession of a valid Maryland Class C Driver' License or equivalent issued by state of residence. This license must remain valid as long as the individual is employed in this class.

  • Requires training and certification in various law enforcement practices and techniques including Oleoresin Capsicum (O.C.) chemical spray exposure.

  • May be required to be licensed or the ability to obtain a Deer Cooperators License through Maryland Department of Natural Resources.

  • Obtain Maryland Hunter Safety Certification or equivalent within one (1) year of employment.

  • Completion of required FEMA ICS-100/700 training within six (6) months of employment.

  • Obtain SAR-Tech III (Search and Rescue) Certification within one (1) year of employment.

  • Obtain ATV Safety Institute within six (6) months of employment.

  • Additional trainings and certifications as required.

  • May also require training and certification in various law enforcement practices and techniques.



ADDITIONAL INFORMATION:

TO APPLY:  You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted. 

Selected candidates may be subject to drug screening, background screening, and reference checks.       

At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at  HiringPreference@howardcountymd.govRequests for accommodations should not be attached to the application. 

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Requirement : 3-5 years

Organization : Howard County Recreation & Parks

City : Columbia

Primary Category : Natural and Historical Resources

Salary Range : $64,688.00 - $117,312.00

Application Link : https://www.governmentjobs.com/careers/howardcounty/jobs/5120045/park-ranger-supervisor-operations-supervisor-i-recreation-parks-natural?department[0]=Recreation%20%26%20Parks&jobType[0]=Full%20Time&sort=PositionTitle%7CAscending&pagetype=jobOpportunitiesJobs&pagetype=jobOpportunitiesJobs

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