REC Talks Series: Cool, Calm, and Conflict-Ready: Lead Like A First-Responder In Parks & Recreation

Join RALS for a practical session on handling customer service challenges and staff conflicts with confidence - presented by guest expert Dionna Jones, a veteran Parks & Recreation leader and MSW. Learn how to stay calm under pressure, de-escalate difficult situations, and respond effectively when issues arise—all while building stronger teams and better customer experiences.

To register, click here!